When someone talks down to you, use Dolly Parton’s simple trick to ‘maintain your dignity and disarm’ them, says expert

Communication expert Dorie Clark calls it the “label upgrade” strategy. “It’s a powerful move,” she says. “Own the truth,” then redefine their label. Here’s how.Communication expert Dorie Clark calls it the “label upgrade” strategy. “It’s a powerful move,” she says. “Own the truth,” then redefine their label. Here’s how.